It’s important to make sure that you get all the help that you’re entitled to. 
Get advice on your consumer rights including complaints and trading standards
Discrimination means treating you unfairly because of who you are.
Having a job is an essential part of most people’s lives. Whatever job you do, it is important to know what your rights are. If you’re facing issues with your employer, or are not sure that they are meeting all their obligations to you, ask us.
With the rising costs of fuel, energy advice has never been more important. Our expert energy advisers can provide advice on how to save money on energy costs, getting the best deal from suppliers and tackling problems with them, accessing grants and priority services.
Relationship issues, child maintenance, death and wills, separation – these are all areas that can be extremely stressful, especially if you have not had to face them before and don’t know where to start.
Our advisers are trained to provide impartial and confidential advice across the full range of issues that affect families, whether it be couples or children, financial matters or education.
We can support you in accessing emergency support including
Housing is an issue for many people in Kent. In particular, if you’re renting or living in council property, you need to know your rights and responsibilities.
We can advise on handling problems with your landlord and help to avoid losing your home. Or if you’re paying a mortgage, you could find yourself threatened with eviction if you can’t cope with your mortgage payments. We can provide information on how to rent or buy a home, or just find somewhere to live.
We provide free immigration advice to the Hong Kong British Community settling in Kent
A list of Frequently Asked Questions from our Immigration Advice sessions is available
We want to make it as easy as possible for you to get advice as quickly as possible. Here are the methods you can use to get the help you need.
