Welcome to Citizens Advice in North & West Kent
Citizens Advice in North and West Kent (CANWK) offers free, independent, confidential and impartial advice; supporting a population of over 600,000 people across Dartford, Gravesham, Sevenoaks, Swanley, Tonbridge & Malling and Tunbridge Wells.
We give people the knowledge and confidence they need to find their way forward, whoever they are and whatever their problem.
We offer advice on many different topics including benefits, debt and money matters, relationships, housing and employment. We also have a number of specialist projects that help with complex benefits problems, those facing homelessness, and people with immigration problems.
We have offices in each of our town centres, along with several outreaches, however our freephone Adviceline telephone service is the quickest and easiest way to access our advice, with face-to-face sessions saved for those clients or situations where it is needed.
Get Advice & SupportOur Local Impact
View more
£2,900,000 Increase in household
income
Through our work, we increased household income for North & West Kent residents by £2.9million pounds in 2023/24. That’s money that goes back into the local community.
8,900 people helped through our Adviceline and Video Calls
We answered 8,900 calls in 2023/24, providing high quality advice and information on over 39,000 issues, just at the time people needed us.
20,315 people advised on their problems
We provided 20,315 local people with tailored advice and in-depth casework in 2023/24
